![]() The patch manager will cover operating systems and 120 third-party applications, such as Java and Dropbox. System management services in the NinjaRMM platform include patch management for devices running Windows, macOS, and Linux. The service will also perform security monitoring and produce security audits for the entire IT system under management. It can also watch over virtualization managed by Hyper-V and VMWare. This package is able to monitor endpoints running Windows, macOS, and Linux. The package scans remote networks and compiles hardware and software inventories for asset management. However, the tool could also be used by the IT operations department of a multi-site business. NinjaRMM from NinjaOne is a SaaS platform that is designed for use by managed service providers and has a multi-tenanted architecture to keep the data of each MSP client separate. A price that represents value for money for the tools provided.A free trial or money-back guarantee that allows cost-free assessment.Team management systems that automate the allocation of work.A time tracking system that will generate timesheets per client automatically. ![]() The ability to support the users of multiple clients without having to logout and login again.The ability to switch between tasks without closing down windows.A package that includes all of the tools a support technician needs contained within the one interface.We reviewed the market for RMM software and tools and analyzed the options based on the following criteria: Our methodology for selecting RMM software and tools ITarian RMM software with autodiscovery, remote access, reporting, analytics, and more.Kaseya VSA RMM tool with infrastructure monitoring, network discovery, custom dashboards, reports, patch management, and more.Pulseway Remote monitoring and management tool for Windows, Mac, and Linux, with automation, patch management, alerts, and more.ConnectWise Automate RMM software with autodiscovery, remote control sessions, recording, patch management, and more.Site24x7 Unified monitoring tool with customizable dashboards, remote monitoring, remote control, alerts, and more.Paessler PRTG Network Monitor (FREE TRIAL) Unified network monitoring software with custom dashboards, remote monitoring capabilities, alerts, and more.ManageEngine Endpoint Central (FREE TRIAL) A unified endpoint management system that includes many remote monitoring and automated management features.ManageEngine RMM Central (FREE TRIAL) This package of monitoring and management tools is available for installation on Windows Server or as services to add to an account at the AWS or Azure platforms.Domotz (FREE TRIAL) This cloud-based system is a network monitoring and management service and it has a multi-tenant architecture, which is ideal for MSPs.Barracuda RMM (FREE TRIAL) A cloud-based security management platform that can be augmented with network monitoring and Help Desk add-ons. ![]() The tool also comes with network discovery, remote monitoring, reporting, templates, and more.
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